What are the check-in and check-out times at Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels Of The World?
Check-in is from 15:00 and check-out is by 12:00.
75 photos
Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels Of The World – A Favorite for Families in Lisbon
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Key details
About the Hotel
Rua Jau 54,
Lisbon,
Portugal,
1300-314,
Lisbon District
- Close to the Lisbon Congress Center
Great
8.9
9.1
4.5
4.6
Loved by Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels Of The World guests
"Its literally a palace! Staff makes u feel like its ur home."
"First for having lush magnificent gardens where one can walk around almost alone enjoying life as a monarch would have done two centuries ago."
"Pool is gorgeous as well as gardens."
Amenities
Pestana Palace Lisboa Hotel boasts
Rooms
The hotel offers spacious rooms that blend historical charm with contemporary comforts. Rooms include 49'' flat-screen TVs, and many provide balconies overlooking the palace gardens or the Tagus River. Four royal suites are available, featuring unique decor and layouts that echo the hotel's heritage, including
Location
Situated close to iconic landmarks such as the Tower of Belém,
Dining
Culinary offerings include Valle Flôr, one of Lisbon's renowned restaurants, serving à la carte menus and signature tasting experiences crafted by Chef Pedro Inglês Marques. Guests can also enjoy seasonal light lunches at
Family-Friendly
The hotel accommodates families with children through the special offer where children up to two years old stay free when sharing the room with parents. Spacious rooms and child-friendly menus at the dining facilities allow for family convenience. In addition, services like a picnic in the gardens enhance family experiences during their stay.
Highlights
Location: Close to Tower of Belém and Jerónimos Monastery
Rooms: Spacious rooms and royal suites with river views
Dining: Valle Flôr and Casa do Lago restaurants
Wellness: Magic Spa with Turkish bath and massages
Pool: Indoor and outdoor swimming pools
“Stepping into this meticulously restored palace feels like traveling back a century, yet the modern rooms provide every comfort; its gardens, classified as national monuments, offer quiet serenity. The award-winning spa underscores a dedication to wellness, and the staff ensures a uniquely personal stay. A remarkable choice for experiencing Lisbon.”
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Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Deluxe Room Garden View
2 persons
280 sq. feet
2 Single beds
Coffee machine
Heating
room details
Premium Twin Room Garden View
2 persons
280 sq. feet
2 Single beds
Coffee machine
Heating
room details
Deluxe Room City View
2 persons
280 sq. feet
2 Single beds
Coffee machine
Heating
room details
Premium Room Balcony Extra Bed
2 persons
280 sq. feet
2 Single beds
Coffee machine
Heating
room details
Show all roomsLess
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Lift
- Currency exchange
- Smoke detectors
- Electric vehicle charging station
- Key card access
Sports & Fitness
- Fitness centre
Services
- Paid shuttle service
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Children's play area
Facilities for people with disabilities
- Bathroom for disabled
Spa & Leisure
- Indoor swimming pool
- Outdoor swimming pool
- Garden area
- Spa & wellness centre
- Sauna
- Turkish bath
- Massage
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
- Rollaway beds
Bathroom
- Bathtub
- Free toiletries
- Bathroom telephone
Media
- Flat-screen TV
- Direct dial telephone
Room decor
- Carpeted floor
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Dining Onsite
At Pestana Palace Lisboa Hotel & National Monument, guests can indulge in a delightful array of dining experiences that celebrate local flavors and provide enchanting atmospheres. From the vibrant breakfast offerings with stunning views to leisurely lunches and cocktails, each venue invites travelers to embark on a culinary adventure steeped in authenticity.
Restaurante Valle-Flor
Local
Ambiance
Traditional setting with views of the tropical garden.
Key Offerings
Enjoy delectable local dishes during breakfast, featuring options suitable for gluten-free and dairy-free diets. Don't miss the exquisite Sunday Brunch for a special treat.
Reservation
Recommended for Sunday Brunch.
Daily from 07:30 to 10:30 AM.
Casa do Lago
Portuguese, Local
Ambiance
Family-friendly with an oriental touch, set by a serene lake.
Key Offerings
Dine on seasonally inspired dishes while enjoying a relaxed atmosphere perfect for families. Ideal for leisurely lunches in a tranquil setting.
Reservation
Not needed.
Daily from 12:30 to 6:00 PM.
Bar Allegro
Local, Light meals
Ambiance
Traditional lounge atmosphere with live piano music in the evenings.
Key Offerings
Savor light meals and crafted cocktails while enjoying the enchanting sounds of live music. Perfect for lunch or an inviting cocktail hour.
Reservation
Not needed.
Daily from 11:00 AM to 10:30 PM.
Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels Of The World Location
Rua Jau 54,
Lisbon,
Portugal,
1300-314,
Lisbon District
Map view
Rua Jau 54,
Lisbon,
Portugal,
1300-314,
Lisbon District
City landmarks
Museum
Mosteiro dos Jeronimos
1.5
mi
Monument
Torre de Belem
1.8
mi
Landmark
Pasteis de nata tasting
1.4
mi
Landmark
Padrao dos Descobrimentos
1.8
mi
Castle
Castle of Sao Jorge
3.0
mi
Square
Praca do Comercio
2.7
mi
Museum
National Museum of Ancient Art
1.4
mi
Museum
National Coach Museum
1.3
mi
Museum
Cordoaria Nacional
2400 ft
Event hall
CCB Cultural Center of Belem
1.3
mi
Public Building
Belem National Palace
1.3
mi
Church
Igreja da Memoria
4300 ft
Market
Time Out Market Lisboa
2.2
mi
Landmark
Capela de Santo Amaro
3700 ft
Museum
Museu de Marinha
1.7
mi
Monument
Garden of Belem Tower
1.7
mi
Landmark
Convento de Eremitas Descalcos de Santo Agostinho
2200 ft
Museum
Maat
1.4
mi
Landmark
Burnay Palace
3700 ft
Landmark
National Sanctuary of Christ the King
1.9
mi
Square
Rossio Square
2.7
mi
Landmark
LX Factory
3200 ft
Museum
Carris Museum
2200 ft
Bridge
Ponte 25 de Abril
4800 ft
Landmark
Santa Justa Lift
2.6
mi
Landmark
Lisbon Congress Center
2500 ft
Museum
Museu do Oriente
1.3
mi
Museum
Museu Colecao Berardo
1.3
mi
Church
Hermitage of Restelo
1.5
mi
Palace
Palace of Ajuda
5200 ft
Nearby
Convento de Eremitas Descalcos de Santo Agostinho
1600 ft
Restaurants
Valle Flor
100 ft
Rua Jau 54 Pestana Palace Hotel
Sabor a Nos
1500 ft
Rua do Cruzeiro 1
Talho Burger
1600 ft
Avenida Cruzeiro Seixas
Jubel
1400 ft
Rua Luis de Camoes 167
Extreme Taste
1500 ft
Doca de Santo Amaro 6
A Grelha
2300 ft
Rua Dom Joao De Castro
Armazem
1700 ft
Rua Luis de Camoes 121 B
Loja Pasta & Vino
1800 ft
Rua Luis de Camoes 117
Dona Flor Vinhos Tapas Cafe
2100 ft
Rua Luis de Camoes N36 N36
Solar dos Nunes
2200 ft
68 Rua dos Lusiadas
Explore Lisbon
Explore Lisbon's Treasures
Mosteiro dos Jeronimos
30 minutes walking
A UNESCO World Heritage site, this monastery showcases stunning Manueline architecture and houses the tomb of Vasco da Gama.
National Museum of Ancient Art
25 minutes walking
Home to Portugal's most significant art collection featuring works from the Middle Ages to the early 19th century.
Cordoaria Nacional
10 minutes walking
A historical roping workshop turned cultural space, showcasing art exhibitions and events within a beautiful riverside setting.
Belem National Palace
25 minutes walking
The official residence of the President of Portugal, notable for its neoclassical architecture and rich history.
Valle Flor
1 minute walking
Elegant dining with a mix of traditional and international dishes, known for its refined atmosphere and garden views.
Sabor a Nos
6 minutes walking
Casual eatery featuring delicious local fare with vegetarian options; perfect for a relaxed family meal.
Jubel
6 minutes walking
Vibrant venue serving a diverse menu including hearty burgers; loved for its friendly vibe and outdoor seating.
Tips on navigating the city
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Book now and enjoy exclusive rates on your family vacation!
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site at EUR 25 per day.
Internet
Wireless internet is available in for free.
Breakfast
A continental breakfast is served at affordable prices.
Children & extra beds
There are no extra beds provided in a room.
There are no cots provided in a room.
Pets
Pets are not allowed.
Languages
English, Spanish, Portuguese
Year renovated:
2007
Number of floors:
4
Number of rooms:
215
Former name
Pestana Palace Hotel & National Monument
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Show moreShow less
Pros
Friendly staff
Beautiful hotel
Comfortable bedroom
Amazing reception rooms
Fabulous breakfast
Cons
Poor service
Missing amenities
Guest reviewsbased on 1015 reviews
Hugh from United Kingdom
Suite Garden View
3 nights in October 2025
|
Reviewed:January 18, 2026
7/10
decent stay overall
comfortable bedcharming roomhigh pricesmall pool
the building has beauty evident in the photos. the room included a very comfortable bed. a charming room added a tender touch.
the price of drinks at the pool seemed high. two aperol spritz cost €42. this seemed a bit much. the duration of my stay suffered from this cost. the pool size was small for the hotel capacity. i found it overcrowded.
0 Helpful
Oscar from Sweden
Business traveller
Deluxe Room Garden View
4 nights in November 2025
|
Reviewed:January 14, 2026
9/10
excellent chapelindoor facilities
The hotel has a chapel on the premises. It looked excellent! The indoor facilities include a sauna and steam room, accessible for every hotel guest.
I noticed that the bar menu items took a long time to arrive.
0 Helpful
Olivia from United Kingdom
Business traveller
Deluxe Room Garden View
3 nights in November 2025
|
Reviewed:November 30, 2025
9.0/10
Historical Charm and Refined Service
port winelocal pastriesindoor facilities
I appreciated the provided port wine and local custard pastries upon arrival. The on-site chapel offered a unique historical touch, I found it quite beautiful. The indoor facilities, like the sauna and steam room, were a great addition and free for all guests.
The maze-like layout made navigating to certain areas initially challenging.
Service
9/10
The breakfast offered many juice selections and also a delicious eggs benedict. Bartenders were skilled and the piano player at night created nice bar ambiance. Staff was friendly and helpful.
Location
10/10
The hotel grounds reminded me of arriving at a castle with secured gates. Lush gardens created a quiet retreat within the area. The pool area provided a peaceful place.
Rooms
9/10
My room was spacious and featured a large private balcony. A big bathroom provided comfort and convenience . The room had everything that I needed.
Facilities
8/10
The hotel features both an indoor and an outdoor pool. The spa offered sauna and steam room. The breakfast buffet offered great selection. A gym is available .
0 Helpful
|
Jayden from United Kingdom
Couple
Deluxe Room Garden View
3 nights in August 2025
|
Reviewed:November 05, 2025
8.5/10
An Elegant Stay
really good servicewide rangesolid drinksbeautiful landscaping
I noted staff offered really good service. The breakfast selection presented a wide range of choices. The bar provided solid drinks. The hotel grounds displayed beautiful landscaping.
The minibar prices felt quite high.
Rooms
9/10
The room was clean. It included excellent amenities. The customer service felt excellent throughout the hotel. The building appear historic and pretty.
Facilities
8/10
Two restaurants exists. One serves traditional fare. Another provides fast food style Asian dishes. The bar was to apply different prices for the same drink.
0 Helpful
|
Robert from United States
Couple
Premium Twin Room Garden View
3 nights in August 2025
|
Reviewed:September 08, 2025
6/10
fresh ingredientsexcessive noisefaulty air conditioning
The breakfast was acceptable. It offered a variety of options and fresh ingredients.
The air conditioning in my room was not working properly, so it was uncomfortably warm during the night. The noise from adjacent rooms was excessive. I could hear conversations and other disturbances quite clearly. I really expected better soundproofing. I found it affected my rest.
0 Helpful
Olivia from Canada
Single
Deluxe Room Garden View
3 nights in June 2025
|
Reviewed:August 18, 2025
6/10
Acceptable Stay, Definite Shortcomings
helpful staffmold problemnoisy air conditioning
The staff was friendly and helpful, which I found to be a positive aspect.
I was very disappointed with the lack of upkeep. The air conditioning unit made excessive noise and it did not adequately cool the room. The bathroom also had mold in the bathtub. I find this unacceptable for an hotel with this rating.
0 Helpful
FAQs
About Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels Of The World
What dining options are available at Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels Of The World?
The hotel features the Valle Flôr restaurant offering traditional Portuguese cuisine and Casa do Lago for lunch.
Are there any recreational facilities at Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels Of The World?
Guests can enjoy two swimming pools (indoor and outdoor), a fitness center, a spa, and lush gardens.
What nearby attractions can be found close to Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels Of The World?
Nearby attractions include Belém Tower (3 km), Jerónimos Monastery (2 km), and the MAAT - Museum of Art, Architecture and Technology.
What amenities are included in the rooms of Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels Of The World?
Rooms feature air conditioning, a flat-screen TV, a minibar, and many open onto a furnished balcony with garden views.
What is the closest airport to Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels Of The World?
Lisbon Airport is approximately 10 km from the hotel.
What business services does Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels Of The World provide?
The hotel offers a business center and conference space suitable for meetings and events.
What languages are spoken by the staff at Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels Of The World?
The staff speaks multiple languages, including English and Portuguese.
What are the family-friendly options available at Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels Of The World?
Family-friendly amenities include children's play areas, cots, and babysitting/child services.
How far is Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels Of The World from the city center?
The hotel is located approximately 4 km from Lisbon's city center.
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